Privacy Policy
At Truealign Moving & Construction Ltd, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us directly, such as:
- Name
- Email address
- Phone number
- Address
- Payment information (if required for service bookings)
1.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
- IP address
- Browser type and version
- Operating system
- Pages viewed and time spent on the website
- Referring website
2. How We Use Your Information
2.1 To Provide Services
We use the information we collect to deliver the services you request, including scheduling, service updates, and customer support.
2.2 To Improve Our Website
We may use non-personal information to understand how visitors use our website, improve user experience, and enhance our services.
2.3 To Process Payments
Personal information such as payment details may be used to process transactions and manage billing for the services provided.
2.4 To Communicate with You
We may use your contact information to send important notices, updates, and promotional material related to our services. You can opt out of promotional communications at any time.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your information with third-party vendors who assist us in delivering our services (e.g., payment processors, customer support services). These parties are obligated to protect your information in accordance with this Privacy Policy.
3.2 Legal Requirements
We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or respond to government requests.
3.3 Business Transfers
If Truealign Moving & Construction Ltd is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Cookies and Tracking Technologies
4.1 Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand user behavior, remember preferences, and improve website performance.
4.2 Third-Party Tracking
We may use third-party services (such as Google Analytics) to collect and analyze website traffic. These services may use cookies and other tracking technologies to gather data about your online activity.
4.3 Managing Cookies
You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use some features of our website.
5. Data Security
We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
6.1 Access and Correction
You have the right to access and update your personal information at any time. If you need to correct or delete any of your information, please contact us.
6.2 Opt-Out of Marketing Communications
You may choose to stop receiving promotional emails by following the unsubscribe instructions included in these emails or by contacting us directly.
6.3 Data Portability
You have the right to request a copy of your personal data in a commonly used format.
6.4 Right to Be Forgotten
You may request the deletion of your personal data, subject to legal obligations that may require us to retain certain information.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so that we can promptly remove it.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of our website or services constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
- Address: 14380 70A Avenue, Surrey, BC, Canada
- Phone: [Phone Number]
- Email: [Email Address]
